How to describe customer service on a resume

Posted by Brisbane Pro Resume Writing on 7 Oct 2024

When seeking a customer service position, it’s crucial to highlight your relevant experiences and abilities in your resume. A well-written resume can make a a big difference in getting the job you’re looking for. Here at Brisbane Pro Resume Writing, we specialize in writing resumes to ensure that you stand out the crowd. In this article, we’ll provide tips on how to convey the customer service aspect of your resume.

  1. Utilize action verbs: When talking about your experience with customer service you should use action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in customer service and are able to show results.
  2. Make sure to include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of using the phrase "worked in customer service," say "managed the customer service reps and dealt with complaints from customers."
  3. Use metrics: Provide relevant measures such as satisfaction rates , to prove your impact. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
  4. Make your resume more tailored: Customize your resume to match the customer service job you’re applying for. Highlight your skills and experiences that are relevant to the job.
  5. Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to you submit it to ensure the resume is error-free. If you require assistance take advice from a professional by contacting Brisbane Pro Resume Writing.

If you follow these advices that you will be able to craft a resume for customer service that effectively highlights your relevant experience and expertise. Be sure to make your resume specific to the specific job you’re applying for , and check it for errors before submitting it. Brisbane Pro Resume Writing can also assist you in creating a successful resume that showcases your talents and experiences.

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How do you describe Customer Service on a resume

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