How to Describe Customer Service on a Resume
When seeking a customer service job, it’s important to list your relevant qualifications and experience on your resume. A well-written resume will make an enormous difference in getting the job you want. At Brisbane Pro Resume Writing, we specialize in providing resume writing services to make you stand out from the rest of the applicants. In this article, we’ll give you tips on how to write about customer service in a resume.
- Utilize action verbs: When explaining your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs show that you’ve been actively engaged in your customer service activities and achieved outcomes.
- Incorporate specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of telling the reader that you "worked in customer service," mention that you "managed the customer service reps and handled customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% by using effective solutions to problems."
- Tailor your resume: Tailor your resume to fit the customer service position that you’re applying for. Highlight the experience and skills that are relevant to the position.
- Proofread and seek professional help Before you submit your resume, proofread it. making it available to ensure it’s not erroneous. If you require assistance you can seek help from a professional with Brisbane Pro Resume Writing.
If you follow these advices by following these guidelines, you can build a resume for customer service that effectively highlights your relevant work experience and abilities. Remember to customize your resume for the job you’re applying for , and check it for errors before submitting it. Brisbane Pro Resume Writing can also assist in creating a professional resume that highlights your strengths and experience.
