How to describe customer service on a Resume
When applying for a customer service position, it’s crucial to list your relevant expertise and experiences in your resume. A professionally written resume can make significant difference in obtaining the job you want. The team at Brisbane Pro Resume Writing, we specialize in resume writing to ensure that you stand out your competition. In this article, we will go over tips on how to describe the customer service aspect of your resume.
- Use action verbs. When talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been engaged in your customer service activities and are able to show results.
- Be specific about your job duties and responsibilities: Be specific in describing your customer service experience. Instead of saying "worked in customer service,"" write "managed the customer service representatives and took care of customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% with effective solutions to problems."
- Tailor your resume: Tailor your resume to match the job you’re applying for. Highlight your skills and experiences which are relevant to the job.
- Get professional assistance and proofread your resume Make sure you proofread your resume prior to sending it out to ensure there are no errors. If you require help you can seek help from a professional from Brisbane Pro Resume Writing.
By following these tips, you can create a resume for customer service that effectively highlights your relevant experience and skills. Keep in mind to customize your resume for the job you’re applying to and to proofread it before submitting it. Brisbane Pro Resume Writing can also assist you in creating an effective resume that showcases your talents and work experience.
