How to Describe Customer Service on a resume

Posted by Brisbane Pro Resume Writing on 24 Jul 2025

When trying to get a customer service position, it’s crucial to list your relevant knowledge and experience on your resume. A well-written resume will make the difference in getting the job you’ve always wanted. In Brisbane Pro Resume Writing, we specialize in resume writing to help you stand out from the rest of the applicants. In this post, we’ll provide tips on how to talk about the level of customer service in your resume.

  1. Utilize action verbs: When describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in customer service work and are able to show results.
  2. Make sure to include specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" you should say "managed a team of customer service representatives and took care of customer complaints."
  3. Provide metrics: Include relevant measures such as satisfaction ratings to show the effect of your efforts. For instance, "increased customer satisfaction by 15% through effective strategies for solving problems."
  4. Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight your skills and experiences that are most relevant to the job.
  5. Get professional assistance and proofread your resume You should proofread your resume prior to uploading it to ensure it’s not erroneous. If you require help look into professional help with Brisbane Pro Resume Writing.

Following these steps, you can create your own customer service resume which effectively highlights your experience as well as your skills. Be sure to modify your resume to fit the specific position you’re applying to and make sure you proofread it prior to submitting it. Brisbane Pro Resume Writing can also assist you in writing a powerful resume that showcases your talents and experiences.

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How to describe customer service on a Resume

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