How do you describe Customer Service on a Resume

Posted by Brisbane Pro Resume Writing on 4 Jan 2025

When seeking a customer service job, it’s important to showcase your relevant qualifications and experience on your resume. A well-written resume will make huge difference when you apply for the job you’ve always wanted. In Brisbane Pro Resume Writing, we specialize in providing resume writing services to assist you in standing out your competition. In this article, we’ll give you tips on how to describe the customer service aspect of your resume.

  1. Use action verbs: When explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you are actively engaged in your customer service activities and achieved the desired results.
  2. Make sure to include specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of telling the reader that you "worked in customer service,"" say "managed the customer service representatives and handled complaints from customers."
  3. Offer metrics: Include relevant measures such as satisfaction rates to demonstrate the effect of your efforts. For example, "increased customer satisfaction by 15% with effective solutions to problems."
  4. Tailor your resume: Tailor your resume to fit the customer service position that you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
  5. Make sure you proofread your resume and get professional assistance Check your resume for errors before submitting it to ensure that it’s error-free. If you need help you can seek help from a professional from Brisbane Pro Resume Writing.

If you follow these guidelines that you will be able to craft your own customer service resume which effectively showcases your relevant experience and skills. Keep in mind to customize your resume for the position you’re applying to and ensure that you have it proofread before you submit it. Brisbane Pro Resume Writing can also assist in creating a professional resume that displays your capabilities and expertise.

I am a experienced RN and had my resume updated including a cover letter done by Tanja Coyne at Brisbane Resume. The result was absolutely brilliant she had managed to get in all my years of experience and at the same time highlight my key achievements the resume was professionally presented as with the cover letter. I would highly recommend this service it was within the timeframe and the cost was affordable friendly service great team working there.
T Kaye
This is well worth the investment. So if you are tossing up whether you should do it or not just pull the trigger. I dealt with Tanja and she was incredibly professional. She communicated thoroughly. Provided a timely turnaround. The final outcome was brilliant. Admittedly I would have never had the capacity to put that much time and effort in. It's crazy how someone who is writing about you can capture you better than you can yourself. Massive thanks to Tanja. Highly recommended Brisbane Resume.
Shelby Allen
Thank you to Jamie at Brisbane Resume for the professional resume and selection criteria response. He was so professional and needless to say, i got the job.
Mandy Underwood
A quick turnaround - easy to share my information and I am really happy with my new CV.
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How to describe customer service on a Resume

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